Customer Testimonials

We were on strict schedule and needed a ramp within a few days. After being contacted Lee came over on a Sunday to install the temporary wheelchair ramp so we could use when I came home. I would recommend this Company and will use them again if needed.

Gary C

These folks are outstanding — and went well out of their way to help! After a farm accident and month of hospitalization and rehabilitation, my husband was cleared to return home on July 9. But with only a few days to spare, we learned that his release was dependent on having a ramp installed at our house. Home Safety Innovations came highly recommended by the folks at Sacred Heart Hospital’s inpatient rehab team.
When I called — on a Sunday, mind you — Lee answered immediately. I explained the situation and that we needed a ramp installed by the following Thursday. Lee said that HSI had experienced a hitherto unprecedented demand for ramps and didn’t currently have one available due to supply chain issues with the manufacturers. But he promised to see what he could find out and get back to me.
In the meantime, I checked other local resources to no avail. Many of them didn’t respond to my calls and emails. Those who did either said they didn’t rent ramps … but by golly, they had what we needed in stock and would be willing to sell me one for a ridiculous amount of money and offered to put me on their waiting list.
On Tuesday, Lee alerted me that he had a customer from out of state who wanted to sell back a ramp he ended up purchasing from HSI and no longer needed. He and his crew would be able to make the 20-hour trip on Wednesday to pick it up! At 2 p.m. on Thursday, Lee and his crew arrived and installed a sturdy aluminum ramp. Their efficiency and expertise was apparent. On Friday morning, I was able to bring my husband home.
Talk about going the extra distance! We couldn’t be more pleased with HSI’s service and the reasonable price.

Barbara Lyon

Bathroom remodel – walk in shower conversion to barrier free shower conversion

Dean and I would like to thank Lee and Dustin for the work they did on Thursday 17th June 2021 at our home.

We were told they would arrive at 7-8am and would take until 5pm to do the work needed. They arrived at 7.05 and left at 4.45 and in that time they worked through not taking a break. They did the work it looks wonderful and this morning Dean had his first shower with his carers and it achieved its goal.

They worked clean and tidy and were pleasant and caring about Deans needs and courteous to myself and his care people as they came and went.

We would highly recommend their work and their company, they understood better than other companies that quoted for work as to what a quadriplegic person requires from his shower.

Best Wishes

Dean and Patricia Altman

Dean & Patricia Altman

Customer

Lee was great to work with. My schedule didn’t allow me to be there for the initial estimate, nor the install. He did a great job of explaining what could be done, and the install was perfect! Can’t say enough about the ramp – looks good and done to perfection!!

Karin McLain

Customer

My husband had his foot and lower leg amputated, and after 6 weeks in  Mayo  Hospital’s  Transitional Rehab Unit in Sparta he was able to return home because Dustin from HSI installed stander poles and grab bars to allow for independent and safe transferring from the wheelchair to bed,  bathroom, lift recliner chair, stair chair lift and car, etc.   This equipment has kept   Ken out of a nursing home, especially important during these times of COVID 19, and we are grateful for  HSI and Dustin.

Linda Kempf

Customer

These guys are just awesome!!

Dorene Reis

Customer

Dustin and Lee were professional, prompt and reasonable. They enabled my mom to come home after an ankle surgery that otherwise would have had her in a nursing home. They are truly experts at what they do and their services have been what our county and surrounding counties have been lacking! I will most definitely share their name to anyone that is in need of home services! Thank you for your dedication to helping people in their homes safely!

Lisa Lund

Customer

Lee & Dustin have just helped my 97 year old mother continue to live in her own home. Their knowledge, understanding, patience, and compassion for older people have helped Mom accept a few changes in the bathroom, bedroom and living area that will help keep her from falling and out of the nursing home. As a retired aging department director I know a home evaluation with their ability to incorporate safety suggestions on the spot will be just what the aging Baby Boomers, and their parents appreciate!

Noreen Holmes

Customer

I have contacted Dustin and Lee on two occasions and am very pleased with their quick responses, solutions offered and services provided. They were professional, knowledgeable, easy to work with, and resources for my mobility impaired parents. I highly recommend them!

Kelly W.

Customer

My 82 year old mother lived with us for 2 1/2 years prior to moving to a Memory Care Facility. My husband and I knew it would be a challenge to get mom out of the house to do anything active, especially during the Winter months. We asked a couple of Social Workers who worked with seniors for suggestions and were recommended to contact Dustin and Lee from Home Safety Innovations. I called and asked for a home evaluation. It proved invaluable. We made the recommended changes, which will work for us as we age too. Mom calls Dustin and Lee “her boys”. Even though she doesn’t like the idea of doing any type of exercises, she has fun with them and they her. Dustin and Lee have been very flexible with location and schedule, even following her to the independent living memory care facility. I highly recommend Home Safety Innovations. Dustin and Lee have made a huge difference in my mother’s fitness and mobility, keeping her stable on her feet and able to continue to enjoy her life.

Lori and Fred Spademan

Customers

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